Thank you for choosing GreatValueBuys.com. We strive to ensure your complete satisfaction with every purchase. Please take a moment to familiarize yourself with our exchange policy outlined below.
Duration of Exchange Eligibility:
Our exchange policy extends for a period of 7 days from the date of your purchase receipt. We kindly ask that you inspect your purchase upon receipt and promptly notify us of any concerns within this specified timeframe. Regrettably, exchanges cannot be facilitated beyond this duration.
Eligibility for Exchange:
Exchanges are permissible solely for items deemed defective or damaged upon receipt. We are committed to rectifying any issues promptly to ensure your continued satisfaction with our products.
Procedure for Exchange:
Should you require an exchange for a defective or damaged item, we kindly request that you contact us via WhatsApp at your earliest convenience. Our dedicated customer service team will promptly guide you through the necessary steps to facilitate the exchange process efficiently.
Exceptional Warranty Coverage:
Please be advised that our voice amplifiers benefit from extended warranty coverage, spanning a duration of 6 months from the date of purchase. This warranty underscores our commitment to delivering high-quality products and ensuring your peace of mind with every transaction.
Exchange Location:
All exchange transactions are to be completed exclusively at our designated location:
Ang Mo Kio Street 21, Singapore 561253
Additional Considerations:
For hygienic and safety reasons, certain items may be subject to specific exchange restrictions. Please refer to our terms and conditions or consult with our customer service team for further clarification.
Kindly ensure that all exchanged items are returned in their original packaging and condition to expedite the exchange process.
Contact Us:
For any inquiries, assistance, or to initiate an exchange, please do not hesitate to reach out to us via WhatsApp or email greatvaluebuys@gmail.com. Your satisfaction remains our top priority, and we are committed to addressing your concerns with the utmost care and diligence.
Thank you for your understanding and cooperation regarding our exchange policy. We sincerely appreciate your continued patronage and look forward to serving you again in the future.